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Bdizital has following digital products offered as e-tools for its growing digital clients. B’dizital offers this as free e-tools, to enhance its service offerings in Digital Customer Services.

Bdizital offers free Digital Solutions to offer consistent Digital Customer Services.

Bdizital’s global live chat solution gives unique digital experience to all your web-visitors. In this automated world we offer amazing digital customer service experience, with our free Live Chat Solutions the ability to chat with a live person through a website is a standout feature.

Bdizital’s offerings which enhances customer experience on website through chat platforms and call platforms. Bringing these two platforms together on website offers unified customer experience which is a unique experience for most of our clients.

Bdizital’s real-time web application improves web experience of visitor, we help you identify web visitors needs and proactively suggest customized recommendations and / or plug in a customer services representative through a chat, email or call.

We has enabled new channels of digital customer service such as chat, click to call back and feedback for all online service providers or anyone using Internet.

We at B’dizital not only offer Live Chat Solutions we also provide back office support services to websites by providing a human touch through Click-to-call options through our trained and specialed Chat Agents and Customer Service Agents who acts as a dedicated Virtual Representative of Companies.

Click-to-call, will have following options click-to-talk, click-to-call back and click-to-chat, is a form of Web-based communication in which a person clicks an object (e.g., button, image or text) to request an immediate connection with another person in real-time either by phone call (click-to-talk), messaging to call back (click-to-call back)or text (click-to-chat) with following objectives:-

  1. Reach beyond static webpage to make a positive personal impression on website visitors.
  2. Live Chat and Voice based 24/7 Support trained Customer Service Agents.
  3. Cultivate leads and increase sales.
  4. Provide Customer Back-office Support.
  5. By being a Virtual Representative of Companies.
  6. With matured Internet, online shoppers have become savvier and are expecting more from online sellers, they are restless and want real-time solutions to all there questions.

We offer Live sales and Customer Care through 24/7 back office support enabled through Click-to-call options of click-to-talk, click-to-call back and click-to-chat from our Contact Center.

We propose to penetrate through E-commerce, education, real estate, insurance, auto sales, web hosting, travel, legal help, or almost anything with focus on following sectors

  • E-commerce Companies
  • Educational Institutions
  • Real Estate
  • Travel and Hospitality

B’dizital is leading digital customer support service providers with global standard live chat solutions. Our free live chat software are easy to integrate, as free live chat for web-site, with amazing live chat features you may CONNECT with your web-visitors on a real-time basis, ENGAGE with them and CONVERT them into Customer.

We provide Live Chat Support with our world class Live Chat Software and Live Chat Solutions which offers significant ROI

Integrate our free live chat software to your web-site to delight your web-visitors, we experience.

  1. The service is set up by pasting a short snippet of HTML into the web page source code
  2. This code causes a "Live Chat Request" button to appear when the page is loaded.
  3. The code also notifies back office, through the hosted chat server, that we have a visitor at Clients website.
  4. From there, we can watch in real-time as the visitor moves through client website.
  5. At any point, we can proactively invite the customer to chat about Clients products or offer to answer questions even through toll free #’s, just as would a sales or customer support assistant extend in a brick and mortar store.
  6. If a customer wants to initiate a chat, he or she clicks on the button on Clients website, which opens a private message window.
  7. Chat agents receive the chat request, make note of basic information, and answers their questions in real time with precision.

Further, B’dizital brings the concept of pop-up chat window on a website with Live Chat Agents greeting online visitors, to help prolong their stay and ensure a better online experience. Our unique offering of Live Chat Solutions and Services provides an exclusive and friendly team of trained Agents (along with the Live Chat Solutions) and can help in pushing promotional content of the website too, thereby, helping Clients to increase their ROI significantly.

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